Last Edit:. Write a review. Get help from Digital Watchdog’s Technical Support. 6. Refresh the web page and log in to the Web. The VMAX A1 G4 Universal HD over Coax 8-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. 0. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Mount and install all necessary cameras and external devices. Remove the four mounting screws that secure the hard drive to the inside of the DVR. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. Press QR icon next to the Host field. Get help from Digital Watchdog’s Technical Support professionals. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser. Learn More. This will determine how the site. This delay in communication often results in the DVR becoming caught in a state of constant reboot. This may cause issues with capturing video. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. CONNECTING TO VMAX ® IP PLUS ™ and VMAX ® A1 ™ USING PATHFINDER ™ What is PathFinder ™ The P2P PathFinder ™ lets you securely view your system on your iOS ® or Android ® devices by scanning a QR code in the recorder’s settings menu. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. On occasion, recording issues may arise as a result of. Scroll down the product page of your unit and locate the. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. To register a new device, use the dropdown to select Digital Watchdog VMAX. Case Studies. This DVR features one HDD bay and comes. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. Replace the top cover of the unit. The VMAX A1 PLUS series features hybrid DVRs that support both analog and IP cameras, making it an excellent. Fill out device information in the device manager. Place the DVR in its final position. Click the Upgrade button, located next to the current firmware Version. My Watchdog. Replace the four screws at the back panel of the DVR to secure the top cover. Skip to content DW Homepage. 0. 168. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. Quickly find and. Blog. Setting Up Email Notifications for VMAX A1 Plus and VMAX A1 G4-----Affected Roles: All Users. VMAX Analog Recorders . Default Password: <no password>. 2 Software for Mac-v2. Forum. of Internet connection status. 5. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. Contact Tech Support. You are using an unsupported browser. . com . For Immediate Release . 2. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. On occasion, recording issues may arise as a result of. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. See the product’s specifications at the end of this manual for more information. If the network issue was caused by a power interruption, power-cycling the NVR. This may cause issues with capturing video. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. 17-Jul-2023. 1. net or dwddns2. Next, from the Audio menu, configure the following: Audio ON/OFF – set this to ON to specify which Audio-In (RCA) port (s) to activate (e. 1. 2. Real-time 960h recording (113 pages) DVR Digital Watchdog VMAX480 User Manual. 2. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. If you include the incorrect version or more than one version on the USB, the. VMAX® A1 PLUS™ SERIES DVRS. digital-watchdog. 1. 1 MP) VMAX IP Plus Series . Gateway: 192. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if. 255. By default, multiple Digital Watchdog VMAX products installs with default user. 264 digital video recorder with the full manual from Advance Alarms. 0. 10, 2023 / PRZen / CERRITOS, Calif. 9. This DVR features two HDD bays but does not include an. Launch the VMAX Plus mobile application. Supported / Affected Devices: VMAX® Series (Legacy)IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. 1. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. To: DW® Customers Date: June 14, 2022 Re: VMAX® A1 Plus™ Firmware Update VMAX® A1 Plus™ DVR Firmware Update v1. To set the NVR up on the network, we will need to have it obtain an available IP Address. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. The new. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. However, cameras that are sold in a ‘bundled system’ may not function properly as they are. Please update your browser to the latest version on or before July 31, 2020. Attach the power supply cable and SATA cable to the new hard drive. 3595 [email protected] Tags. Default ID: admin. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. If you're still having trouble or need more information, please call us today at (866) 446-3595. 45-v3. By default, the NVR is set to an IP Address of 192. 2. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Related Digital Watchdog VMS Apps: C3CMS. VMAX Flex 4- and 8-Channel Firmware v3. Basically, the problem is that the remote viewing stops working after a day. 168. 9 . Login to check support ticket status. DW-VP16xT16P. When the DVR boots up, it will be in manuals for additional information. DW-VMAX480 = VMAX480. Scroll through the Security Settings list and set all ActiveX settings to either Enable or Prompt. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. Product Description. This will make the upcoming steps easier. 168. 5 or 2. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. com digital-watchdog. Case Studies. 446. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. DVR Digital Watchdog VMAX User Manual. VMS Software Articles - Pivot CMS, C3CMS, etc. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Summary of Contents for Digital Watchdog VMAX A1 G4 DW-VA1G44. When paired with the revolutionary. DW University. com . 00 MB: Download: View All Software. My Watchdog. Subnet Mask: 255. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. Network Setup For A VMAX A1 Plus (5 MP). Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. So this is all about the topic. 4. Click the OK button to upload the footage. Menu. 0. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. Right-click on the screen. VMAX Series (960H) VMAX A1 Series (2. As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. DVR Digital Watchdog VMAX HD User Manual. Get help from Digital Watchdog’s Technical Support professionals. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. Customer Login. 3 VMAX A1 G4™ DVR 1. 20-May-2020. Webinars. Learn how to use the H. Supported/Affected Devices. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Testimonials. C3 CMS Release Notes - 2023 (1) DW Blackjack Release Notes (1) DW IP Finder Release Notes (2) MEGApix IP Camera Release Notes (10) Mounting Accessories and Hardware - 2023 (1) Product Announcements - 2023 (5) VMAX Recorder Release Notes - 2023 (2)Phone: 866. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. A progress bar will display (appearance varies by model). Password. You can then close the Site Manager window. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Complete the form below and a DW® representative will be in touch. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. Digital Watchdog DW-VA1P41T HD over Coax 4-Channel Digital Video Recorder. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 1. 32 MB: Download:. Remove the old hard drive. Extract the contents of the downloaded folder. For more information: DVR Network Troubleshooting. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. Check the port status again after the NVR completes its reboot. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. 2 System Setup 1. Connecting To A Site. The. 0 app on your computer for your Cox Business Security Solutions service. 1. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . VMAX A1 G4 is an NDAA and TAA compliant embedded DVR that records standard analog, HD-Analog and HD-TVI formats at up to 4K resolution and 4K local video output. Solution. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. 3595 / Fax: 813. 264 digital video recorder with the full manual from Advance Alarms. Enquire your vendor for repair. Use the following flowchart to troubleshoot DDNS connection issues. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. 2020 Customer. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. American company Digital Watchdog's (DW) cameras have consistently ranked among the worst in numerous IPVM tests of image quality. Carefully turn the DVR over and place a hand on the hard drive to hold it in place. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. The Security Level will display as Custom. Enable Use DDNS. This PDF guide covers all the features and functions of the DVR, from. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. The VMAX A1 Plus (5 MP) and VMAX A1 G4 (4K) DVRs feature Audio-In and Audio-Out (I/O) support, which enables users with the ability to. Digital Watchdog VMAX IP Plus 16-Channel PoE NVR - Network Video. Product Description. Here is a list of the ports that need to be forwarded for a Digital Watchdog DW-VMAX 8 DVR: Digital Watchdog DW-VMAX 8 - PC. Quickly find and. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. 1. 2. Right-click with the mouse and select Setup Menu. TCP: 80, 9010-9011; UDP: Set Up a Port Forward for a Digital Watchdog DW-VMAX 8 DVR. Default Settings. If you include the incorrect version or more than one version on the USB, the. Get help from Digital Watchdog’s Technical Support professionals. (VMAX A1 Plus)** ----- **Affected Roles: **All Users **Related Digital Watchdog VMS Apps:** Web Viewer **Comple… Setup. 160 and Gateway - 192. Descargue o manual de usuario de VMAX A1 Plus e aproveite. 1. It is recommended that the user read the entire instruction manual for complete and proper installation and usage. 2. My Watchdog. Make sure your mouse is plugged in the back. My Watchdog. Quickly find and download information about our products, including. My Watchdog. Digital Watchdog Repair Questions & Solutions, Tips & Guides. 83-v5. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. Please note that. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. 1. Select a DDNS Server. * Always back up the database and license key information before upgrading to newer build or. From the HDD Menu, check the Capacity and Free Space of the hard drive. To have the DVR request an IP Address from the router, click the IP Detect. Related Manuals for Digital Watchdog Vmax 960 H. DW® Logo Merchandise. Compare Products to. So naturally I looked to the router/firewall as. 3 VMAX A1 G4™ DVR 1. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 16 Power over Ethernet (PoE) ports, the NVRs can. 888. When using a connected AHD, HD-TVI, or HD-CVI camera, the VMAX A1 Plus allows users to communicate and manage cameras directly at the recording unit or through a web browser. Supported / Affected Devices: VMAX® A1 Plus Series . 9262 sales@digital-watchdog. 17-Jul-2023. To enable ONVIF in an Axis camera: Locate the camera on the network. The Security Settings window will display. 1. Press the Add+ button to create a new site. 3595 : sales@digital-watchdog. Product description. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. M. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 83-v5. . Recovery Firmware for the VMAX IP Plus. 888. DW® VMAX IP G4 NVRs. • DW-VG492T4P - 2TB internal storage. The Digital Watchdog Support KB is currently undergoing construction. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. DW University. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. 0. 168. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Quickly find and download. When paired with the revolutionary. com digital-watchdog. It didn't happen. 1 Current Firmware Version: 1. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. To register a new device, use the dropdown to select Digital Watchdog VMAX. Learn how to use the H. SSF footage file that you want to use, then click the Pause button on the toolbar. Available with 8 PoE ports (expandable to 12 cameras by adding an external PoE switch), the NVRs can record and manage single-sensor IP cameras up to 4K. 2. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. Your computer can only have one Cox Business Security Solutions app. 1. 1. 160 and Gateway – 192. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Enable the Use HTTPS setting. VMAX® A1 PLUS™ SERIES DVRS. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. 45-v3. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. 2. Default ID: admin. 168. Download and install the VMAX Plus mobile application from your mobile device’s application store. VMAX® A1 PLUS™ SERIES DVRS. 9 . To connect to a site: Click on your site from the Site List panel. 0. Troubleshooting articles for the VMAX IP Plus Series How to hard reset digital watchdog DVR. Default User ID: admin. From the HDD Menu, check the Capacity and Free Space of the hard drive. However, in the rare event of a hard drive failure, the internal storage drive may need to be replaced. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. x. To check ActiveX in Internet Explorer: Launch the Internet Explorer application. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. Requesting a Password Reset. 3. Note: It is recommended that you are onsite when troubleshooting network issues. News & Events Events Calendar. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. Customer Login. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. The Setup Menu will display. Universal hd over coax dvrs, 4/8/16-channel (2 pages)Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. Click on the Security tab, then click the Custom Level button. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application. Low: Oct 01, 2019:. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. 2. Apr. com Attention: This document is intended to serve as a quick reference for initial setup. The VMAX A1 Plus can record 1080p video. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. VMAX IP Plus Network Troubleshooting. See full list on support. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. Click the “Get Stream” button, then click the “Setup” button for the REC. Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset. 0. Get help from Digital Watchdog’s Technical Support professionals. Click the OK button, then select Yes for the confirmation pop-up. 1, the system will keep the same password. 2. You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020. The VMAX A1 PLUS is a product series from Digital Watchdog that offers high-quality video surveillance solutions for various applications. Blog. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. This PDF guide covers all the features and functions of the DVR, from installation to playback. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . digital-watchdog. Connect a local display monitor (HDMI or VGA only) and a USB mouse to the NVR. DW® Logo Merchandise. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. 0. Case Studies. Please update your browser to the latest version on or before July 31, 2020. manual Digital Watchdog VMAX A1 Plus. Specify any other additional Event types that the user will be notified. Use the links below to acquire the up-to-date firmware file from the Digital Watchdog website. 1. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. dwcc. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. Help Desk Software by HappyFox. 0 or newer. com Attention: This document is intended to serve as a quick reference for the initial setup. All three (3) versions of the recovery firmware will be downloaded. Related Digital Watchdog VMS Apps: C3CMS. Enter the network connection information from the DVR. Bandwidth Limitation. Quickly. A. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. Click the photo of your keypad or choose from the list below. 1. Third Generation VMAX® IP Plus Series v1. The target url is a user manual for the VMAX® IP Plus™ NVR, a standalone network video recorder that supports up to 4K IP cameras and offers CCIP™ system encryption. Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try. When connecting all 16 channels through RTSP, you will not be able to access the NVR’s video feeds through the use of the system’s Web Viewer program, C3 CMS, or mobile. Upgrading Firmware For A VMAX DVR.